Refund policy
RETURN & REFUND POLICY
Last Updated: June 2026
No Return Policy
We do not accept returns for any products once they have been delivered. All sales are final unless otherwise stated under this Refund Policy.
Refund Policy
We only provide refunds under approved cases where the product is found to be defective, damaged upon arrival, or significantly not as described.
To request a refund, customers must email us at:
Please include the following in your email:
• Order number
• Clear description of the issue
• Photo evidence of the product issue
• Video evidence (if applicable) clearly showing the defect or problem
All refund requests must be submitted within 7 days of receiving the product.
Refund Approval Process
• All refund requests will be reviewed on a case-by-case basis.
• We reserve the right to approve or reject any refund request based on the evidence provided.
• Additional information may be requested if necessary for verification.
If your refund request is approved, we will contact you to collect your payment details or preferred refund method in order to process the refund.
Refund Processing
• Approved refunds will be processed within a reasonable timeframe after confirmation of details.
• Processing times may vary depending on the payment method used.
Non-Refundable Cases
Refunds will not be granted for:
• Change of mind or personal preference
• Improper use of the product
• Damage caused by user mishandling or negligence
• Failure to follow product instructions
• Requests made after the stated refund request period
Contact
For all refund-related enquiries, please contact us at:
By purchasing from us, you agree to this Return & Refund Policy.