Terms of service
TERMS OF SERVICE
Last Updated: June 2026
These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.
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Eligibility
By using our website or placing an order, you confirm that you are at least 18 years old or have obtained permission from a parent or legal guardian.
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Product Information
We strive to ensure that all product descriptions, images, specifications, pricing, and other information are accurate and up to date. However, we do not guarantee that all information is error-free, complete, or current.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
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Orders & Payment
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving suspected fraud, pricing errors, or product availability issues.
Payment must be received in full before an order is processed and shipped.
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Shipping & Delivery
Shipping times provided are estimates only and are not guaranteed.
We are not responsible for delays caused by courier services, customs authorities, weather conditions, or other circumstances beyond our reasonable control.
Risk of loss and ownership of products transfer to the customer upon successful delivery.
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Product Use
Our hydrogen water bottle is intended solely for generating hydrogen-rich drinking water.
Users must follow all instructions, warnings, and safety guidelines provided with the product.
The product is not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice or a medical device.
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Intellectual Property
All content on our website, including but not limited to logos, trademarks, product images, graphics, videos, text, and designs, is owned by or licensed to us and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written consent.
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Warranty
Eligible products are covered by a 6-Month Limited Warranty against manufacturing defects under normal intended use.
The warranty does not cover damage resulting from misuse, accidents, neglect, unauthorized modifications, improper charging, improper maintenance, normal wear and tear, or failure to follow product instructions.
Warranty claims are subject to inspection and approval.
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Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website, products, or services.
Our total liability for any claim relating to a product purchase shall not exceed the amount paid by the customer for that product.
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Disclaimer
All products and services are provided on an "as is" and "as available" basis without warranties of any kind, except as expressly stated in our warranty policy.
We make no guarantees regarding individual results, benefits, performance, or outcomes associated with the use of hydrogen-rich water.
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User Conduct
You agree not to:
• Violate any applicable laws or regulations.
• Interfere with the operation or security of the website.
• Submit false, misleading, or fraudulent information.
• Attempt unauthorized access to any systems or data.
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Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
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Changes to These Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with the revised effective date.
Continued use of our website or products following any changes constitutes acceptance of the updated Terms.
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Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Singapore, without regard to conflict of law principles.
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Contact Information
For any questions regarding these Terms of Service, please contact us through our official customer support channels.
By accessing our website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.